Frequently asked questions
How do I add a horse?
Go to Espace utilisateur > Mon profil for a personal horse, or to Pilot concours > Couples engages to correct a show horse.
Espace utilisateur > Mon profil > Chevaux
- Open Mon profil if you are completing your personal records.
- Add the horse and its information.
- Then add identifiers, licences and documents if needed.
- Within a show, use Couples engages to correct the entered horse record.
Where can I see my results?
Go to Espace utilisateur > Mes resultats, or to the Viewer results page if you want to view the show publicly.
Espace utilisateur > Mes resultats
- Open Mes resultats for your personal history.
- Choose the relevant show if needed.
- Use the Viewer results page for public show results.
How do I check incomplete files?
Go to Pilot concours > Conformite.
Pilot concours > Conformite
- Open the show.
- Click Conformite.
- Review the alerts and reported reasons.
- Open the relevant rider or horse record.
- Complete the missing documents or identifiers.
How do I export AQHA results?
Go to Pilot concours > Resultats et scoresheets, then open Controle avant export and Assistant AQHA.
Pilot concours > Resultats et scoresheets > Controle avant export > Assistant AQHA
- Open Resultats et scoresheets.
- Run Controle avant export AQHA.
- Correct any blocking issues.
- Then open Assistant AQHA.
- Download the official AQHA file.
How do I export APHA results?
Go to Pilot concours > Resultats et scoresheets, then open Controle avant export and Assistant APHA.
Pilot concours > Resultats et scoresheets > Controle avant export > Assistant APHA
- Open Resultats et scoresheets.
- Run Controle avant export APHA.
- Correct any issues.
- Then open Assistant APHA.
- Download the expected CSV and DTA files.
Where do I manage back numbers?
Go to Pilot concours > Dossards.
Pilot concours > Dossards
- Open the show.
- Click Dossards.
- Check the numbers assigned according to the organization.
- Then check the relevant pairs if a correction is needed.
How do I attach a paper scoresheet?
Go to Pilot concours > Resultats et scoresheets.
Pilot concours > Resultats et scoresheets
- Open Resultats et scoresheets.
- Choose the relevant class or event.
- Enter the results or open the event hub.
- Attach the paper scoresheet to the correct judge or class.
- Check that the tracking then moves to complete.
What is the difference between the draft schedule and the live schedule?
The draft schedule is used for preparation. The live schedule is what is used in the arena.
Pilot concours > Programme theorique / Programme
- Use the draft schedule to prepare, test or reorder.
- Use the live schedule to run the show.
- Do not confuse the preparation draft with the active arena schedule.
Where do I enter results?
Go to Pilot concours > Resultats et scoresheets.
Pilot concours > Resultats et scoresheets
- Open Resultats et scoresheets.
- Choose the relevant event.
- Enter scores, times or rankings.
- Then check rankings and PDFs.
Where can I see show stats?
Go to Pilot concours > Stats organismes.
Pilot concours > Stats organismes
- Open Stats organismes.
- Review horses, pairs, riders and classes.
- Then filter by organization if needed.
- Export as CSV, Excel or PDF.
Where can I see cash desk and finances?
Go to Pilot concours > Finances.
Pilot concours > Finances
- Open Finances.
- Choose the invoicing, breakdown, cash desk or accounting view.
- Then check the payback base, payments and exports.
Where do I manage Paid Time?
Go to Pilot concours > Paid Time.
Pilot concours > Paid Time
- Open Paid Time.
- Check sessions, runs and lists.
- Use Paid Time drawlists and startlists for arena operations.
Where do I correct an entered rider or horse record?
Go to Pilot concours > Couples engages.
Pilot concours > Couples engages
- Open Couples engages.
- Choose the relevant pair.
- Open the rider or horse record.
- Then correct identifiers, documents, leasing or owner.
Where can I view the show publicly?
Go to the public Viewer to view the schedule, live status, startlists and results without an account.
Viewer public
- Open the Viewer.
- Choose the show.
- Navigate between schedule, live status, startlists and results.
- Use mobile search in Viewer results if needed.
How do I check incomplete files?
Go to Pilot concours > Conformite.
Pilot concours > Conformite
- Open the show.
- Click Conformite.
- Consulte les alertes dossier par dossier.
- Ouvre ensuite la fiche cavalier ou cheval concernee.
- Complete the missing documents or identifiers.
Where do I manage back numbers?
Go to Pilot concours > Dossards.
Pilot concours > Dossards
- Open the show.
- Click Dossards.
- Controle les numeros deja attribues.
- Revient ensuite sur le couple engage si une correction est necessaire.
How do I attach a paper scoresheet?
Go to Pilot concours > Resultats et scoresheets.
Pilot concours > Resultats et scoresheets
- Open Resultats et scoresheets.
- Choose the relevant class or event.
- Ouvre la saisie resultats / scoresheets papier.
- Rattache ensuite le document au bon juge ou a la bonne classe.
- Check that the tracking then moves to complete.
How do I export AQHA results?
Go to Pilot concours > Resultats et scoresheets, then open Controle avant export and Assistant AQHA.
Pilot concours > Resultats et scoresheets > Controle avant export > Assistant AQHA
- Open Resultats et scoresheets.
- Run Controle avant export AQHA.
- Correct any blocking issues.
- Then open Assistant AQHA.
- Download the official AQHA file.
How do I export APHA results?
Go to Pilot concours > Resultats et scoresheets, then open Controle avant export and Assistant APHA.
Pilot concours > Resultats et scoresheets > Controle avant export > Assistant APHA
- Open Resultats et scoresheets.
- Run Controle avant export APHA.
- Correct any issues.
- Then open Assistant APHA.
- Download the expected CSV and DTA files.